Who we are and what we do

We are the independent champion for people who use health and social care services. We’re here to make sure that those running services, put people at the heart of care. 

Our sole purpose is to understand the needs, experiences and concerns of people who use health and social care services and to speak out on their behalf.

We focus on ensuring that people’s worries and concerns about current services are addressed.

We work to get services right for the future.

 

 

How we work

We are here to listen to what you like about services and what you think could be improved. No matter how big or small the issue, we want to hear about it.

Where possible, we will let you know when changes are planned to services in our community and help you have a say. We will also encourage those in charge of local care to involve you when changes are being planned to services.

You can also speak to us to find information about health and social care services available locally.

Our approach

People's views come first - especially those who find it hardest to be heard.

We champion what matters to you and work with others to find ideas that work. We are independent and committed to making the biggest difference to you. 

Powers & Obligations

The Government has put in place regulations which impose legal requirements on local Healthwatch.

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Our Member Organisations

Healthwatch Manchester works in partnership with a number of organisations based in Manchester, the North West region or the country as a whole.

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Enter & View 

The Health and Social Care Act allows local Healthwatch authorised representatives to observe how health and adult social care services are provided and to talk to service users, their families and carers. 

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Information and Signposting Service 

Find out more about how we can help you access the support and services that you need to live well.

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Have your say

Tell us your experience of health and social care services and help make care better.

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Our Board

Find out more about our Board.

Meet our Board

Our staff

Meet our staff and volunteers.

Meet the team