Enter and View: Hall Lane Resource Centre
We recently conducted an Enter and View visit to Hall Lane Resource Centre, a short stay residential and respite care centre in South Manchester.
Summary:
- The staff were welcoming and were observed to have a good rapport with service users.
- The facility itself was seen to be clean, comfortable and appropriately decorated with adjustments made for the safety and individual needs of residents.
- Residents reported that they were pleased with the range of activities provided for them, and there was evidence of personalisation regarding this and also around meal provision.
- Concerns identified by the CQC’s initial inspection have been addressed and robust systems have been put in place or into development in response.
- This was also evidenced by the CQC’s follow up inspection and the change in rating for the facility. It was noted that resourcing issues may be a contributing factor in implementing change
Downloads
To view the full report click the button below.
If you require this report in an alternative format then please contact us.
