Enter and View: Abbotsford Nursing Home

Summary:

Abbotsford Nursing Home is a well maintained, professionally run establishment. The home has a homely and welcoming environment. We have no concerns over resident safety or provision of staffing.

We have a small number of recommendations highlighted below:

• A welcoming sign is installed in reception which provides an overview of the care home, the service it provides and displaying names, photographs and roles of the staff on duty.
• Clearer signage in all directions for public areas.
• Signs above hand sanitisers are put in place to encourage visitors to use them.
• All staff wear name badges.
• Clarity on the level and form of support for staff by the line management.
• Some attention is required to the newly relocated Chinese common room to address issue of visitor access and reinstallation of Chinese language TV service.