1. Report -

    Healthwatch Manchester recently carried out an Enter and View at Carlton Road Care Home in Newton Heath, Manchester.
  2. Advice and Information -

    From 1 July 2023 the way members of the public make a complaint about primary care services to the commissioner has changed. Primary care services are GPs, dentists, opticians or pharmacy services.
  3. Blog -

    News, updates and information in the latest edition of the Healthwatch Manchester Newsletter.
  4. Advice and Information -

    Choosing the right service when you are unwell or injured helps you to get the care you need as soon as possible. It also reduces pressure on emergency services, freeing them up to help those who need it most.
  5. Report -

    We visited Extra Care services in Manchester to speak with the residents about their experiences in receipt of this service.
  6. Report -

    Healthwatch Manchester have recently completed a report investigating the experiences of learning disabled people when receiving their Annual Health Checks.
  7. Report -

    Healthwatch Manchester are delighted to publish our 2022-2023 Annual Report.
  8. Blog -

    News, updates and information in the latest edition of the Healthwatch Manchester Newsletter.
  9. News -

    Both Junior and Consultant doctors will be participating in planned industrial action in August 2023.

    •Junior doctors will be striking from 7am on Friday 11 August until 7am on Tuesday 15 August.
    •Consultant doctors will be striking from 7am on Thursday 24 August until 7am on Saturday 26 August.
  10. News -

    After a year of consultation, NHS bosses are set to announce a change in how fast a patient will be able to see a specialist if their GP suspects they have cancer.
  11. Report -

    We have reviewed all Manchester GP Practice websites (where a website was available to do so) using 21 assessment criteria (statutory compliance, contractual compliance, accessibility compliance). Here are the bespoke reports for each website.
  12. News -

    Services in GP practices and the community are being changed to make it easier for patients to access a wider range of help and support services from general practices.
  13. Report -

    We have completed our re-review of each GP Practice website in Manchester. The full report is now available here.
  14. News -

    After recently completing a review of the Accident and Emergency department at Manchester Royal Infirmary, HWM have been looking back at our work and looked almost 10 years prior to find a review similar to this.
  15. Report -

    Healthwatch Manchester recently completed three visits to the Emergency Department waiting areas at Manchester Royal Infirmary(MRI) to speak with patients there about their experience.
  16. Report -

    We recently carried out an Enter and View at Wythenshawe Hospital to assess wheelchair access for people in the hospital.
  17. Report -

    Healthwatch Manchester have spent time over the last four months talking with members of Manchester's student population about their experience and understanding of Mental Health Support Services available to them in the city.
  18. Report -

    Healthwatch Manchester have spent time over the last few months working with different community groups reviewing two separate public health campaigns.
  19. Report -

    Recently Healthwatch Manchester conducted a review on pharmacies in the M20 area to assess their compliance with the Accessible Information Standard (AIS).
  20. Report -

    Healthwatch Manchester are delighted to release our Impact Report for 2023-24. This report details our activities and their impacts over the last 12 months.
  21. Report -

    Healthwatch Manchester are delighted to announce that we have completed our combined review of wheelchair access across the three major hospital sites in Manchester - Manchester Royal Infirmary, North Manchester General Hospital and Wythenshawe Hospital.
  22. Report -

    Healthwatch Manchester are delighted to publish our 2023-2024 Annual Report.
  23. Report -

    HWM have recently completed a review and produced a report on our findings in regards to the awareness and information given about the Enhanced Access Service at GP practices across Manchester.
  24. Report -

    HWM have recently completed a review and produced a report on our findings in regards to the awareness and information given about the Enhanced Access Service at GP practices across Manchester via their websites.
  25. Report -

    HWM have recently completed a review and produced a report on our findings in regards to the locational accuracy of Defibrillators in Manchester City Centre.
  26. News -

    In August 2024 the British Medical Association announced that GP's in England had voted in favour of taking part in collective action in protest of limited funding increases for the 2024/5 GP services contract. Here is what you need to know about the upcoming changes.
  27. News -

    Tuesday 17th September 2024 is World Patient Safety Day, here is everything you need to know about it.
  28. Report -

    The Healthwatch Manchester team conducted an Enter and View visit to the inpatient wards at Park House, located on the North Manchester General Hospital site, to speak with the patients about both their experience of living at Park House and also their knowledge & understanding of their future relocation to a new site known as North View.
  29. Advice and Information -

    Here are the opening hours of pharmacies on the 25th & 26th of December 2024 and the 1st January 2025 .
  30. Advice and Information -

    A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.
  31. Advice and Information -

    We know from our conversations with the public that some patients report feeling rushed during appointments and struggling to make themselves heard. Here are some tips that could help you get the most out of visiting your GP.
  32. Advice and Information -

    The number of people being cared for in their own homes is increasing but what should you expect from home care services?
  33. Advice and Information -

    Everyone should be able to access good quality NHS dental services. Take a look at our top tips to help you get the most out of your next dental appointment.
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