-
Report -
We conducted a review into the new 7-day GP service using a 'mystery shopper' exercise. We found that the service is failing many local people, with only 40% of GP practices offering the service. -
Report -
We are delighted to have published our 2019-20 annual report -
Report -
Our report aims to highlight the gaps in services people face when diagnosed with dementia at an early age. The report makes recommendations which it’s hoped will be used in gearing up for these much needed services in Manchester. -
Report -
Using a walkthrough, this report aims to share the experiences of people with learning disabilities as they navigate through three outpatient services in Manchester's hospitals. -
Report -
Using a walkthrough, this report provides a comparison between the three A&E departments in Manchester for people with urgent mental health needs. -
Report -
This report presents the findings from our survey of three Manchester communities for whom English is a second language: the Chinese, Deaf and South Asian communities, and their experiences of accessing safety information about COVID-19 -
Report -
The board met on Tuesday 19th March 2019. Find out what was discussed below. -
Report -
The board met on Tuesday 18th January 2019. Find out what was discussed below. -
Report -
The board met on Tuesday 20th November 2018. Find out what was discussed below. -
Report -
The board met on Tuesday 26th September 2018. Find out what was discussed below. -
Report -
The board met on Tuesday 17th July 2018. Find out what was covered by clicking the link below. -
Report -
The board met on Tuesday 20th March 2018. Find out what was covered by clicking the link below. -
Report -
The board met on Tuesday 16th January 2018. Find out what was covered by clicking the link below. -
Report -
The board met on Tuesday 21st November 2017. Find out what was covered by clicking the link below. -
Report -
The board met on Tuesday 19th September 2017. Find out what was covered by clicking the link below. -
Report -
The board met on Tuesday 18th July 2017. Find out what was covered by clicking the link below. -
Report -
The board met on Tuesday 16th May 2017. To view the minutes of this meeting click the link below. -
Advice and Information -
Everyone has the right to information and education about how to take care of themselves and what they are entitled to within the health and social care. -
Advice and Information -
Find out about the difference between Residential Homes, Nursing homes and Independent living. -
Advice and Information -
An information video aimed at improving awareness of the Patient Access Portal, a free online tool which allows remote access to a range of GP services for residents throughout Manchester. -
Advice and Information -
We are making it part of our mission to speak to local health and care providers about the services they run. We want to make it easier to understand what’s available to young people,, what these services do, and what it’s like to use them. -
Report -
We are proud to release our annual report for 2018-19 which showcases our work over the last twelve months. -
Report -
We are proud to release our annual report for 2017-18, which showcases our work over the last 12 months. -
Report -
We are delighted to be able to share our annual report for 2016-17. It showcases our work over the last 12 months. -
Report -
We recently visited Norlands Nursing Home in Newton Heath. Read our report into the home below. -
Report -
We recently conducted an Enter and View visit to Alexandra Lodge Care Centre. Read our report by clicking the link below. -
Report -
We recently conducted an Enter and View visit to the 136 Suite at North Manchester General Hospital, a specialist mental health service run by the Greater Manchester Mental Health NHS Trust (GMMH). -
Report -
We recently carried out an Enter and View visit to Beechill Nursing Home in Cheetham Hill. -
Report -
We recently conducted an Enter and View visit to Seymour Care Home in Clayton. -
Report -
We recently conducted an Enter and View visit to Hall Lane Resource Centre, a short stay residential and respite care centre in South Manchester. -
Report -
We recently conducted an Enter and View visit to Abbotsford Nursing Home. -
News -
Today we launch our Health & Social Care Complaints Charter for the city of Manchester! -
News -
Routine dental care has had to change because of COVID-19, with social distancing rules making it difficult to access services. Here’s some information on how to access an NHS dentist during the pandemic. -
News -
Healthwatch Manchester are delighted to be launching an information video aimed at improving awareness of the Patient Access Portal, a free online tool which allows remote access to a range of GP services. -
News -
The World Health Organisation have recently released a new video outlining how we can break the COVID-19 chains of transmission. -
News -
The World Health Organisation (WHO) has recently issued updated guidance for the use of masks for the general public during the COVID-19 pandemic. -
News -
Are you self-isolating and in need of support? -
News -
Healthwatch Manchester recently conducted an investigation into the barriers faced when registering with a GP practice -
Report -
The Health and Social Care Act allows local Healthwatch authorised representatives to observe how health and adult social care services are provided and to talk to service users, their families and carers. -
Report -
Individuals and organisations have the right to express their views about the performance of Healthwatch Manchester and the way in which it conducts its business. -
Advice and Information -
From the 1 December you’ll be able to book a slot at your local A&E if you need to by calling NHS 111. Find out what is changing and what it means for you and your loved ones. -
Advice and Information -
The NHS is providing a new and more convenient way for you to access urgent care from the 1 December. Find out what this means for you and your loved ones.
-
Report -
The Board met virtually on Tuesday 15th September 2020. Read the minutes from the meeting here. -
Blog -
My first go at a blog & I hope you find it useful to read about my experiences of COVID infection. It's also a call to action as I want to hear about yours, especially around your experience of NHS Track & Trace support.
Neil Walbran, Chief Officer